Refund Policy
Last updated: 2026-06-02
1. Scope
This Refund Policy applies to paid subscriptions and one-time purchases for Memorio processed through Stripe or other indicated payment channels.
2. Digital content
Premium features (AI, scan quotas, grammar Premium) are digital content delivered immediately. Where law allows, by purchasing you consent to immediate performance and acknowledge loss of statutory withdrawal rights once delivery begins.
3. Refunds
Except where mandatory law requires, payments are non-refundable after the billing period begins. We may grant goodwill refunds at our discretion for duplicate charges or prolonged outages caused by us.
4. Cancellation
Cancel before renewal to avoid future charges. Access continues until period end. Use the Stripe customer portal from the in-app subscription page or the link in your receipt.
5. Contact
Refund requests: getmemorio.dev@gmail.com with payment email and date of charge.